Why ENM1?

ENM1 Store Policies & Promise

At ENM1, our mission is simple — deliver maximum value with honest pricing, transparent policies, and reliable customer support.

Low Margin, Better Pricing

We operate on low profit margins to bring you the best possible deals without unnecessary markups or inflated pricing.

ENM1 Backed Warranty

Selected products come with up to 12 months ENM1 Backed Warranty, handled directly by ENM1 or the respective manufacturer depending on the product.

We aim to provide fast, transparent, and hassle-free warranty support with clear communication throughout the process.

Tested & Quality Checked Products

Every product goes through proper quality checks and is carefully selected for reliability, usability, performance, and long-term value.

Real Product Representation

We focus on honest product representation by providing real images, videos, and accurate descriptions wherever possible, so you know exactly what you are purchasing.

Request Real Product Pictures

Need additional clarity before ordering?

You can request real product pictures or videos before making your purchase decision.

Support That Actually Helps

We provide customer support through WhatsApp and email with clear, transparent, and helpful communication — without unnecessary delays or confusion.

Flexible Payment Options

Cash on Delivery available on eligible products. (₹30 confirmation charge)
Extra benefits and smoother processing available on prepaid orders

Cash on Delivery Policy

To maintain a reliable Cash on Delivery experience and reduce fake or non-serious orders, COD purchases require a small ₹30 confirmation fee at the time of placing the order.

The remaining balance can be paid at the time of delivery.

7-Day Mind Change Return Policy

We understand that sometimes a product may not meet your personal expectations, even when it is exactly as described.

If you simply do not like the product or it does not meet your expectations, you may request a return within 7 days of delivery.

In Such Cases:

10% of the product price will be deducted towards handling, logistics, payment gateway, and processing charges, while the remaining 90% amount will be refunded to you.

This policy helps provide customers with flexibility while covering the operational costs involved in reverse logistics and return processing.